Hi everyone,
Hoping someone can help us.
We posted a customer payment to 20 June 2022 in 09-2022 period but should have been 20 July 2022 and 10-2022 period.
We have re-done the payment to 20 July 2022 in period 10-2022 however, when we voided the initial incorrect payment (posted in period 09-2022), we accidentally used the wrong period (10-2022). Now the bank reconciliation is out by the same amount.
There doesn’t seem to be an option to reverse a void payment unfortunately.
Much appreciated,
Daniel