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Bill Status 'Under Reclass' error

  • 26 September 2023
  • 6 replies
  • 85 views
J
Rank
Userlevel 1

Hello,

I have an AP Bill that I was trying to reclass. When I initiated the reclass and attempted to ‘release’ the bill, I received an error message ‘Updating the ‘PMRegister record failed because data in some field is too long’ (screenshot is below)

How can I shorten the description so that I can release the bill?

Thank you.

 

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Best answer by jpalyan1981 31 October 2023, 20:20

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6 replies

Laura02
Rank
Badge +18

Hello,

What choices are active on the [...] menu?

Has a GL Transaction been created yet, to represent the reclass of this bill?  If so, what is the status on the GL batch?

Thank you.

Laura

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
manikantad18
Rank
Userlevel 7
Badge +12

Hi @jpalyan1981 

Generally this issue happens when the data is heavy than the alloacated DAC length, do you have any customizations?

Any description is too large?

Acumatica Functional Consultant
J
Rank
Userlevel 1

@Laura02 the only choices available on the menu are release and pay.

Could not see GL batch information. I checked the GL detail for posted and unposted transactions and dont see that the reclass is even pending on the GL. 

Thank you very much for your help.

Julietta

 

J
Rank
Userlevel 1

@manikantad18 I am not sure about specific customization. I would have thought that if the length of the description was customized then it will error out when the actual bill was created and saved. The issue became when we tried to reclass the bill.

Thank you very much for trying to help.

Julietta

Chris Hackett
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Userlevel 7
Badge

Hi @jpalyan1981 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
J
Rank
Userlevel 1

Hi @Chris Hackett. Yes, our consultant submitted ticket to Acumatica and they were able to help. Thank you. 

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