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Bill Status 'Under Reclass' error

  • Sep 26, 2023 9:45 AM UTC
  • 7 replies
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Freshman II

Hello,

I have an AP Bill that I was trying to reclass. When I initiated the reclass and attempted to ‘release’ the bill, I received an error message ‘Updating the ‘PMRegister record failed because data in some field is too long’ (screenshot is below)

How can I shorten the description so that I can release the bill?

Thank you.

 

Best answer by jpalyan1981

Hi @Chris Hackett. Yes, our consultant submitted ticket to Acumatica and they were able to help. Thank you. 

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      7 replies

      Laura03
      Captain II
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      • Laura03
      • Captain II
      • Sep 26, 2023 10:01 AM UTC

      Hello,

      What choices are active on the [...] menu?

      Has a GL Transaction been created yet, to represent the reclass of this bill?  If so, what is the status on the GL batch?

      Thank you.

      Laura

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      ~ Laura Barber, WM Synergy
        Manikanta Dhulipudi
        Captain II
        Forum|alt.badge.img+16

        Hi @jpalyan1981 

        Generally this issue happens when the data is heavy than the alloacated DAC length, do you have any customizations?

        Any description is too large?

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        Acumatica Functional Consultant & Customer Experience Supervisor
          Freshman II
          • jpalyan1981
          • Author
          • Freshman II
          • Sep 26, 2023 10:19 AM UTC

          @Laura02 the only choices available on the menu are release and pay.

          Could not see GL batch information. I checked the GL detail for posted and unposted transactions and dont see that the reclass is even pending on the GL. 

          Thank you very much for your help.

          Julietta

           

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          Freshman II
          • jpalyan1981
          • Author
          • Freshman II
          • Sep 26, 2023 10:22 AM UTC

          @manikantad18 I am not sure about specific customization. I would have thought that if the length of the description was customized then it will error out when the actual bill was created and saved. The issue became when we tried to reclass the bill.

          Thank you very much for trying to help.

          Julietta

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          Chris Hackett
          Community Manager
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          • Chris Hackett
          • Acumatica Community Manager
          • Oct 31, 2023 5:38 PM UTC

          Hi @jpalyan1981 were you able to find a solution? Thank you!

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          Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
          Freshman II
          • jpalyan1981
          • Author
          • Freshman II
          • Answer
          • Oct 31, 2023 7:20 PM UTC

          Hi @Chris Hackett. Yes, our consultant submitted ticket to Acumatica and they were able to help. Thank you. 

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            Freshman II
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            • arodriguez1
            • Freshman II
            • Sep 4, 2025 7:12 PM UTC

            Hi, what was Acumatica’s solution?

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