Good morning all
I'm sure this is a simple question but currently I can't for the life of me think of what I should do. I have 2 invoices that have been paid via BPay - so the payment has gone through as one. It isn't letting me match the two invoices with the payment - even if I tick "Match to Multiple Payments". Any help on this very wet and windy (Cyclone is coming) Friday morning.
Best answer by Elke
Of course. Not sure if it is the best solution - but it worked.
We actually voided the payment and then re paid the two payments separately. This then let the matching work.
In future if I am going to pay 1 customer with more than 1 invoice via Bpay - I will do the payments separately in the "prepare payments” section.
Hope this makes sense.
+8
thanks
+8
did you tick the box after recon started? sometimes i noticed the setting doesn’t update until it gets refreshed.
Elke
Of course. Not sure if it is the best solution - but it worked.
We actually voided the payment and then re paid the two payments separately. This then let the matching work.
In future if I am going to pay 1 customer with more than 1 invoice via Bpay - I will do the payments separately in the "prepare payments” section.
Hope this makes sense.
A product Idea has been created related to this requirement
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
