See the attached screenshots. As you can see, the undeposited funds report shows Prepayment 009665 Ck#1389 with the amount of $3767, but when I add this payment to a deposit, it shows the deposit amount as $0.00.
The reason I have a voided payment on there as well is that we tried just voiding this and reentering the payment to resolve. Unfortunately, the voided payment shows up as ($3767.00) causing my correction deposit to be negative.
I have been using Acumatica for almost a year and have not seen this error before. Can someone tell me why this happened and how to resolve it?
Best answer by meganfriesen37View original