A credit memo was applied to an invoice and now we realize this was a mistake.
Can it be unapplied? If so, please advise how?
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Hello
Please test these steps in a test tenant first before doing a live tenant.
1.Go to payment and application screen (AR302000)
2.Open the relevant credit memo
3.Go to application History tab
4.Reverse the applied invoice.
Thank you so much.
It worked.
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