AP Document Recognition Not Working on Premise or Microsoft Azure Instances

  • 24 April 2021
  • 2 replies

Has anyone been successful in implementing AP Document Recognition in a Production Environment on Premise or on Microsoft Azure?

What about on AWS?

In an On Premise instance the Incoming Documents screen is not “remembering” the user mapping for detail lines and in order for the Vendor to be “remembered” the vendor record must be manually edited. (2020 R2 Build 20.204.0031) 

In a Microsoft Azure instance the Incoming Documents screen is not “remembering” the Vendor or user mapping for detail lines. (2021 R1 Build 21.102.0070)

2 replies

Could you describe what do you mean by not “remembering”? 

When submitting the first invoice for a given vendor the recognition process does not assign a vendor ID to the document.

The user must manually assign the vendor ID before being able to Save & Process the document to create a Bill.

Upon submitting a second or third invoice for the same vendor the recognition process still does not assign the vendor ID to the documents.

This is contrary to our experience running Acumaticaon Premise at another site or in the videos distributed by Acumatica.


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2020  Acumatica, Inc. All rights reserved