Hello,
Our company normally just give customer credit memo and will not refund money. So we used “customer refund” function only 1 time in 2019R2, and it is ok. It went well, no error happened.
However, after we had upgraded to 2020R2 and we had to create a new customer refund. it says “Sequence contains no matching element”. Just right after we have chosen the type as “customer refund” or “void refund”.
Can someone helped us out?
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/7ae12dae-bf8d-4152-88ee-722675ae2d96.png)
Best answer by Irina
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