Hi @driesdeklerk50 ,

Yes, you can add new customer status as below.

1. Open the Customization Project and click on the Screens (Left side menu)
2. Click on the Existing screen and add the Customers screen.
3. Expand the AR303000 screen left side menu and click on the Fields
4. Right Side, click on the + icon and add the Customer Status field
5. once the field is added, click on the COMBO BOX VALUES and add the custom status as Legal.

By using above above steps , you can add new customer status to dropdown. to make it work as an InActive status , you may need to extend workflow and add Legal customer status to the every workflow stage as assigned to the Inactive status.

Thank you Dipak Nilkanth,

I will however need step by step instructions with screenshot on how to do this as I have never done this before

thx

Dries

HI @driesdeklerk50 

To add to @Dipak Nilkanth, here is the help, I would suggest going through this section

https://help.acumatica.com/Help?ScreenId=ShowWiki&pageid=316b14fa-f406-4788-993c-7b043b1c5bd9

Also, go to the Open University for the T190 course:

https://openuni.acumatica.com/courses/development/t190-development-quick-start-in-customization/

thank you

Does anyone know how to make it display in the GI and Drop-down Value?
I added this additional status to my existing state, but it shows as empty when I changed it to the new status.