Balance left open on AR aging. I have the below payments still showing available to apply to open invoices. But when I click on the payment is has already been applied. How do I clear this out in ACU
+18
Hello,
Is it possible the Payment has been applied to an invoice but the application is not released?
Unreleased Payment applications can be seen on the Payments & Applications screen (filter on Status).
Payment Status may also be viewed directly on the Invoices that were paid by the above payments.
If the payment applications are released, what date/post period was used in the application?
Laura
Userlevel 1
I just double checked everything was posted and applied in 2022 and all are marked as closed. Now the post periods are 2 different, the original payment came in on 04.2022...we were instructed to apply the credit amount on 08.2022
+18
Hello,
Acumatica has multiple AR Aging reports. I am wondering whether the above payments show open on Aged AR Period Sensitive Report?
Also, let’s rule out whether customizations to the AR Aging report could be causing closed documents to appear. Users in the Report Designer role can see the Report Versions tab. If you see anything on the Report Versions tab, un-select “Active” to temporarily disable custom versions of the report. Please let us know if the report has different results with any custom report versions temporarily disabled.
Thank you.
Laura
Userlevel 4
+1
I just double checked everything was posted and applied in 2022 and all are marked as closed. Now the post periods are 2 different, the original payment came in on 04.2022...we were instructed to apply the credit amount on 08.2022
Hi
Can you please send some screenshots of a payment (that appear in the above aging report) where we can see the application period of the document?
Example;
The application period on the below credit memo appears as 01-2021. Therefore, the system shows the documents as unapplied to each other until the end of period 01-2021, and if you run the AR Aged report for period 02/2021, the documents do not appear.
+18
Hello
In addition to
The AR Aging report does not offer a Parameter for Financial Period and is not period sensitive (does not necessarily match the GL).
I suggest using the Aged AR Period Sensitive Report instead of AR Aging, to determine correct aging report by financial period.
Laura
Userlevel 1
Below are both reports
AR Aging
AR Time Sensitive, the payments are not showing here for 2023
Userlevel 1
the 3 invoices showing open are all supposed to be attached to payments
Userlevel 1
And they still show open in ACU
Userlevel 7
Hi
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