Unit Price on Stock Items in appointments and respective invoices

1. Are you running the billing from the Appointment directly or doing a Batch Process?
2. Does the Appointment billing create a Sales Order, Sales Invoice or AR Invoice?

1. We go into the appointment and click run appointment billing.

2. It creates an SO invoice

I’ve run a few tests and am not getting the same result you describe. 

1. What Valuation Method do you use for the parts?
2. Do you have Sales Prices (AR202000) setup for the Customer Price Class or Customer?

I’ve tried to modify different settings to match your description above but I haven’t found anything. Hopefully someone else might know.

1. We use average as valuation method
2. We use the default price on the item in the pricing info of said item for appointments

To correct a statement I made earlier, it changes the cost whether or not the price is higher or lower than before and only changes once we change the date of the invoice.

What version of Acumatica are you using. I tried moving the date around on the Sales Invoice and nothing happened.

Check out your settings in the Receivables/Account Receivable Preferences/Pricing (AR101000). These settings read to be for multi-currency but I’m not totally sure. This is what ours looks like.

We are in 2020R2 currently but will be upgrading to 2022R1. Are you saying this issue is fixed in a later version?

I don’t know if there were any changes that would affect what you are seeing. I just asked the question so anyone else looking at this would have the information in the event there were changes between versions.

Hi @jvinski71 - were you able to find a solution? Thank you!

@jvinski71 Are you able to provide ;

          1. screenshots of relevant screens with steps you followed ?
          2. Exact build you are in ?

It will be helpful us to providing accurate answers or future steps