I’m sandboxing the 2020 R2 features and marked a non-stock item for PO (PO for Service Order) using the mobile app (in the appointment as a tech). When I clicked Create Purchase Order from the Service Order, nothing appears in the table--because it’s a non-stock item? I’ve tested before in previous versions, but only with stock items--no issue. Is there no functionality for creating POs for non-stock items through service orders or appointments? Or are there settings I’m missing?
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Is it possible to create PO for non-stock items from Service Order?
Best answer by Anacarina Calvo
Hi
Ensure the item has the flag of Require Shipment set to true on the Non-Stock Items form (IN202000) before the item is added and marked as PO (you may want to delete the line and add it again)
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