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Is it possible to create PO for non-stock items from Service Order?

  • September 30, 2020
  • 5 replies
  • 948 views

sean21
Varsity III
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I’m sandboxing the 2020 R2 features and marked a non-stock item for PO (PO for Service Order) using the mobile app (in the appointment as a tech). When I clicked Create Purchase Order from the Service Order, nothing appears in the table--because it’s a non-stock item? I’ve tested before in previous versions, but only with stock items--no issue. Is there no functionality for creating POs for non-stock items through service orders or appointments? Or are there settings I’m missing?

Best answer by Anacarina Calvo

Hi @sean21 the functionality should work for Stock Items or Non-Stock Items. 
Ensure the item has the flag of Require Shipment set to true on the Non-Stock Items form (IN202000) before the item is added and marked as PO (you may want to delete the line and add it again) 

5 replies

Anacarina Calvo
Pro I
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Hi @sean21 the functionality should work for Stock Items or Non-Stock Items. 
Ensure the item has the flag of Require Shipment set to true on the Non-Stock Items form (IN202000) before the item is added and marked as PO (you may want to delete the line and add it again) 


sean21
Varsity III
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  • Author
  • Varsity III
  • October 2, 2020

@Anacarina Calvo That worked! Thank you!


  • Freshman II
  • December 18, 2022

Using 2022R2 Build 22.206.0035.  I can non-stock items to generate in this version using Acumatica’s sample data.  In my company’s sandbox no go.  The require shipment flag is set.  I can add the item to a PO without errors.  I have setup my Item Class exactly the same way as the sample data.  Is there something is Service or Purchases I need to configure?


  • Freshman I
  • July 18, 2023

@aaronthomas82 Could you figure out what the problem was? I am facing the same issue. 


jaymarzian
Varsity I
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  • Varsity I
  • June 12, 2024

@aaronthomas82  Same issue here.  Non-Stock items will not show up in Create Purchase Orders screen once you choose Mark for PO on the line items and “Create Purchase Order” from the menu.  Did you figure this out?