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Frequency Service Order

  • 13 May 2024
  • 2 replies
  • 18 views

HI All,

Is it possible to add a frequency to a service order or to a line item on service order?

Business Case: we supply service Maintenance quarterly. We expect to create 1 service order and that service order can be run automatically quarterly to create an appointment for each quarter.

Current I run manually after create a service order. In this case, I have to click Create Appointment 4 times when I want to have schedule for service Maintenance within year.

service order with maintenance service need to run quarterly
currently i run appointments manually after creating service order and then edit the schedule date

thanks in advance,

Yên Chi

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Best answer by chidao 14 May 2024, 06:24

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document V150 lesson Management of Service Contracts, require enable Equipment Management

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Thank you for sharing your solution with the community @chidao!

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