Skip to main content
Solved

Field Service Staff Schedule Rules

  • 29 July 2024
  • 1 reply
  • 25 views

dsimmerly
Pro I
Forum|alt.badge.img+1

Staff Member had Staff schedule for 2 different Branch location and showed on both locations on the Calendar board

The Staff member was “rolled back” on one of the locations and no longer showed on the Calendar board for that branch location

My problem is that when I look at the Schedule Rule there is no indication that any record was rolled back and this is confusing for the customer

How do you know a schedule is rolled back ?

 

 

Best answer by vdiaz

@dsimmerly Hi!

The only way to check if the scehdule was rolled back, is on the Staff Working Schedule Board (FS300500) screen. There, you can see all the availability (in blue) and unavailability (in red) schedules for a specific employee and a specific branch nad branch location. 

After the schedule is rolled back, the blue or red time slots will dissapear on the board.

I hope this helps. 

 

View original
Did this topic help you find an answer to your question?

1 reply

vdiaz
Acumatica Moderator
Forum|alt.badge.img+2
  • Acumatica Moderator
  • 82 replies
  • Answer
  • October 28, 2024

@dsimmerly Hi!

The only way to check if the scehdule was rolled back, is on the Staff Working Schedule Board (FS300500) screen. There, you can see all the availability (in blue) and unavailability (in red) schedules for a specific employee and a specific branch nad branch location. 

After the schedule is rolled back, the blue or red time slots will dissapear on the board.

I hope this helps. 

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings