Hi,
In appointments, in the log tab, we have the following line statuses:
However the Details tab statuses are:
Our service technicians (property management) need to have the option to log “Not Finished” for a task for reporting purposes - what is outstanding on a service request.
How would we go about to make this change. I can find not preferences for appointment logs.
Best answer by Ankita Tayana
Hi @szur,
I believe to do this, you need to do small customization , from Low Code, No Code you can add status to the dropdown.
Please check below screenshot.
Hope this helps.
Hi @szur,
I believe to do this, you need to do small customization , from Low Code, No Code you can add status to the dropdown.
Please check below screenshot.
Hope this helps.
+2What Ankita
Out of the box, Acumatica does not have a "Not Finished" status for Log Lines. This means you would need to add it through a customization. Hopefully, her suggestion is simple enough to implement.
Yes, we have made the no-code change and its currently in testing. Thank you Ankita Tayana
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