Hello,
Our purchase orders were being approved ‘manually’ (without the approval map). We tested an approval and assignment map in a training tenant and it worked fine. We imported the map into the live tenant and now no one is able to approve purchase orders.
I removed the approval details on the purchase order preferences, and this does not allow purchase orders to be approved, in fact, the approval step is not available (grayed out).
Has anyone encountered this problem before?