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How to Edit My Orders Generic Inquiry- Customer Portal

  • 30 December 2022
  • 6 replies
  • 129 views

Kandy Beatty
Captain II
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I am trying to edit the Generic Inquiry on the Customer Portal called My Orders and My Documents ( when you are logged in as a customer) I can not find what the name of the GI is. Does anyone know how I can find the name of the GI’s that are used on the customer portal?

 

 

Best answer by Kandy Beatty

Hi @aaghaei 

 

Just wanted to follow up here, to edit the GI’s on the customer portal, you can not simply give customizer role. It needs to be done with the customization package. 

Thank you for the suggestion though. 

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6 replies

aaghaei
Captain II
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  • Captain II
  • 1180 replies
  • December 30, 2022

@kandybeatty49 

Have you tried granting the Customizer Role to a test Customer and lookup the GI properties?


Kandy Beatty
Captain II
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  • Author
  • Captain II
  • 2183 replies
  • December 30, 2022

Hi @aaghaei 

Not yet, that was my next step, I just wasn’t sure if anyone had any experience with it first. 


Kandy Beatty
Captain II
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  • Author
  • Captain II
  • 2183 replies
  • Answer
  • January 16, 2023

Hi @aaghaei 

 

Just wanted to follow up here, to edit the GI’s on the customer portal, you can not simply give customizer role. It needs to be done with the customization package. 

Thank you for the suggestion though. 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2658 replies
  • January 16, 2023

Thank you for sharing your solution with the community @kandybeatty49 !


lauraj46
Captain II
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  • Captain II
  • 511 replies
  • January 17, 2023

Hi @kandybeatty49 ,

I was reading this thread and just wanted to add…

I think the reason that you need a customization package to change these portal screens is because they are defined in the Acumatica base code rather than as GIs.  There are also certain Inquiry screens in the standard Acumatica instance (not the portal) that are defined in this way, for example the Customer Summary screen.  I do wish that all Inquiry screens were GIs - it’s so convenient to be able to adjust them without a customization😊.

 


  • Freshman I
  • 3 replies
  • November 8, 2023

Can someone point me to where on the customization project can I add filters? I am trying to filter the open cases screen in my customer portal.


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