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Customer/Vendor Default GL Code overriding Non-stock Item Codes

  • 31 March 2023
  • 3 replies
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Userlevel 1

Hello all,

I have the following scenario:

  1. The GL Account on an AR Invoice created with a Customer extended from a branch is pulling the default GL Account from the Customer Record. When I add a Non-stock item to the details, the item’s GL Account is NOT overriding the default GL Account from the customer record. 
  2. The GL Account on an AP Bill created with a Vendor extended from a branch is pulling the default GL Account from the Vendor Record. When I add a Non-stock item to the details, the item’s GL Account is NOT overriding the default GL Account from the vendor record. 

I tested and do not have this issue with vendors created from the vendor screen.  Has anyone come across a fix for this? 

 

Thank you, 

Lindsey 

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Best answer by vkumar 3 April 2023, 07:25

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3 replies

Badge +18

Hello @Lindsey23 ,

Did you try changing this field in AP Preferences?

 

I did a quick test in my Sales Demo to extend ABC Branch to a Vendor. I entered two lines on a bill, one with no inventory id → on this line the Expense account defaults from Vendor’s GL Accounts tab.  I added  a second with a non-stock item → On this line the Expense Account correctly defaults from the non-stock item… with the above setting set as shown.

Laura

 

Userlevel 7
Badge +11

Hi @Lindsey23 

Here is the setting to check for AR side. 

Hope this helps,

Regards,

Userlevel 1

We missed that setting! Thank you so much! 

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