I have a weird issue happening, a lot of my shipments/orders are going to invoice with out actually shipping. What would be the best way to prevent or catch this issue?
Shipments/Order going to invoice without physically shipping the order
Page 1 / 1
this does not seem possible,,, what process is run to create the invoice with no shipment ?
do you have scheduled processes?
I would suggest creating case with support so they can duplicate the issue
They are inventory items that require shipment
There is a shipment created, there is just something running that moves the shipment through the confirm shipment status and directly to the invoice status.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.