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Reopen Canceled Sales Order on the Mobile App


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Is there a way to re-open a canceled sales order on the mobile app? When accessing a canceled sales order on the mobile app, I can go to the Settings tab and in the Other section there is a toggle switch for Canceled but it is not available to change.

Best answer by Kandy Beatty

Hi @frankfiorentino81 

Out if the box mobile app does not allow you to change a sales order once it has been cancelled. 
 

 

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4 replies

Kandy Beatty
Captain II
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  • Captain II
  • 2183 replies
  • Answer
  • March 15, 2023

Hi @frankfiorentino81 

Out if the box mobile app does not allow you to change a sales order once it has been cancelled. 
 

 


Robert Sternberg
Captain II
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Hi Frank, 

To reopen the order in the browser navigate to the order and use the re-open order function. 

 

You would need a customization (perhaps low-code/no-code) to add the functionality to the mobile app. 


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@rsternberg96 thanks for the reply.


Robert Sternberg
Captain II
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@frankfiorentino81 

 

You can try a customization project to expose this option to Mobile

 


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