Is there a way to re-open a canceled sales order on the mobile app? When accessing a canceled sales order on the mobile app, I can go to the Settings tab and in the Other section there is a toggle switch for Canceled but it is not available to change.
Answer
Reopen Canceled Sales Order on the Mobile App
Best answer by Kandy Beatty
Hi
Out if the box mobile app does not allow you to change a sales order once it has been cancelled.
+17Hi
Out if the box mobile app does not allow you to change a sales order once it has been cancelled.
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
+7Hi Frank,
To reopen the order in the browser navigate to the order and use the re-open order function.
You would need a customization (perhaps low-code/no-code) to add the functionality to the mobile app.
Robert Sternberg, Crestwood Associates -- If a community member helped you, please *Like* their post/reply. If they provided an answer to your question, please mark it as *Best Answer*.
+7
You can try a customization project to expose this option to Mobile
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