ACH payments are our primary means of remittance. Our ACH payments are accompanied by an emailed Remittance Advice (triggered by a Business Event). This has worked without issue for the two years we have been on Acumatica. For the same amount of time we have been trying to get Acumatica to email a Remittance Advice when making an ACH payment for a Prepayment (out of Purchase Order).
At first we tried making Active a stock Business Event, “Email Vendor ACH Prepay Advice,” which did not work. We have subsequently tried numerous modifications. Requests for Vendor Prepayments are fairly infrequent. Sometimes weeks pass between a failed attempt, a modification and the occasion to try again.
At any rate, here is what has most recently failed:
Anyone have the magic combination to cause Acumatica to email a Remittance Advice for an ACH Prepayment?