Using 2021 R2. We have an order that was shipped in full in one shipment. The order stays in Back Order status. Why?
Solved
Order Stays in Back Order Status Even Though All Items Have Zero Open Quantities
Best answer by Manikanta Dhulipudi
As for the root cause of this issue - there is a possible bug that occurred in Acumatica versions, But it is recommended to switch on Audit history for the following parameters:
1. SOLINE- OpenLine
2. SOORDER - LineCtr
I Faced these issues with my customer also,
I used the below suggestion Sales order - Actions - completed order.
After enabling the following parameter raise an Issue with Acumatica if you found an issues/
Thanks
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