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Good day, 

We are receiving an error ‘location ‘MAIN’ cannot be found in system’ occasionally. 

 

Any guidance on how to resolve the error will be appreciated. 

Kindly see attached a screenshot of our request and response logs. 

 

Kind regards.

Alecia

Hi @Alecia 

You can try the workaround below, it may resolve the error: 

1. Put the sales order on hold
2. Clear the customer location field and press Ctrl + Enter to commit an empty value
3. Select customer location with a selector again and save the order

And then try to ship the order.


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