Issue with Freight Cost and Price Overwrite in Pacejet Integration

Question

Hi everyone,We're currently using Pacejet integrated with Acumatica and have run into an issue with the shipping terms we've set up. We've configured our shipping terms to add a markup based on the shipment, which should reflect in the freight cost and invoice amount. However, after Pacejet completes the shipment and writes back the data to Acumatica, it seems to override both the freight cost and freight price that we initially set up.While I understand that markups can be configured directly in Pacejet, these appear to be solely based on the shipping cost, with no option to base them on the invoice amount.Has anyone encountered a similar issue or found a workaround for maintaining the shipping terms markup after Pacejet updates the shipment data? Any suggestions or ideas would be greatly appreciated!   Thanks in advance!

ChandraM · Accepted Answer

Hi @IsharamAssuming that this issue is happening only the Shipment synced to and from the shipping integrations. if yes, this is fix on the product. Meanwhile this would be a workaround until it is fixed - can try to create a Business Events subscribed to an Import Scenario, to Override the Freight Price (selecting the Override Freight Price checkbox shown in theshipment Screen) with appropriate formula to correct the Freight price.

Isharam · Answer

@ChandraMthank you for your response,i have a follow up question,do you think this field can be overridden with a import scenario? because once shipment is synced this field is locked. and correct freight cost comes back to the system once the shipment is synced.

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