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How to View Data Across Tenants in Acumatica SaaS

  • September 3, 2024
  • 2 replies
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adriangavino45
Freshman I
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Hi everyone,

I have a client who operates with an Acumatica SaaS with two tenants in a single instance: Tenant 1 (the trading company) and Tenant 2 (the manufacturer). The current setup is as follows:

  • Tenant 1 purchases products from Tenant 2.
  • Tenant 2 manufactures the products and makes them available to Tenant 1.

Currently, Tenant 1 needs to view information on all shipments prepared by Tenant 2. I understand that it is not possible to view data from another tenant using a Generic Inquiry in Tenant 1.

Users can only access their own tenant, so having them log into both tenants is not a viable option.

Given this, what would be the best way to manage and view shipment data prepared in Tenant 2 from Tenant 1? I appreciate any suggestions based on your experience.

Best regards,

Best answer by meganfriesen37

There used to be a product put out by Advanced Solutions and Consulting that did inter-tenant stuff.  I couldn’t find it on the Acumatica Marketplace, but I’m pretty sure they still sell it as I got an email about it a couple of weeks back.  We looked at it for a prospect a couple of years ago, but that deal fell through so I don’t have any personal experience with it.

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meganfriesen37
Captain II
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  • meganfriesen37
  • Captain II
  • 590 replies
  • Answer
  • September 3, 2024

There used to be a product put out by Advanced Solutions and Consulting that did inter-tenant stuff.  I couldn’t find it on the Acumatica Marketplace, but I’m pretty sure they still sell it as I got an email about it a couple of weeks back.  We looked at it for a prospect a couple of years ago, but that deal fell through so I don’t have any personal experience with it.

Megan Friesen, Contego Software Solutions, Canada
Chris Hackett
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  • Chris Hackett
    Chris Hackett
adriangavino45
Freshman I
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  • adriangavino45
  • Author
  • Freshman I
  • 21 replies
  • September 6, 2024

Hi @meganfriesen37 

Thank you very much for your response and the information provided. I really appreciate the detail you shared and the guidance on its availability. I will look into this product further based on your comments.

Thanks again for your help and for sharing your knowledge.

Regrads,

Chris Hackett
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  • Chris Hackett
    Chris Hackett

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