The client needs to have COGS account on a warranty sales order default to a different account. However, entering a reason code on the sales order line does not change the account/sub on the line.
Best answer by Naveen Boga
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Userlevel 7
+5
Hi
Is the client using the warranty as a line item?
No, the client sells parts and the same part could be sold for free because it is under warranty. When sold for warranty, the expense needs to go to a different COGS account/subaccount.
Userlevel 7
+12
Hi
By default, it will be a Inventory Item for the “Use Sales Account” field, if you select this field to “Reason Code” then SO Line level, it will change the Accounts, based on the reason code.
Please find the screenshot for reference.
The problem with that is every line must have a reason code.
Userlevel 1
https://github.com/Acumatica/SalesOrderTypeDefaultReasonCode
Thanks. The client have one of the subaccount segments as the product line and that needs to be specified for warranty orders. An order can have multiple lines for multiple product lines. A customization is being developed to populate the reason codes based on the serial number of the unit.
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