Hello,
I am trying to drop ship an item that is serial tracked. I have checked the Required for Drop-ship box in the Lot/Serial Class.
I still cannot open Line Details to enter the serial number on the Sales Order screen, and get this error.
The first place I can enter a serial number is on the Purchase Receipt.
Is there a way to enter the serial number on the Sales Order screen for a drop ship item?
Best answer by vkumar
Hi
Please set the Lot /serial class with Assignment method ‘When used’. This should work.
Hope this helps.
Regards,
The line details in the sales order serve to allocate existing warehouse stock to the sales order, while for drop shipments, the serial number can only be entered at the time of purchase receipt.
Work around: If you need to track serial numbers for drop shipments, you can create a generic inquiry to monitor drop ship orders with their serial numbers.
Hi
Please set the Lot /serial class with Assignment method ‘When used’. This should work.
Hope this helps.
Regards,
+2Thank you for your post.
When raising the drop ship PO, how is it that you know which particular serial#, your drop vendor will be fulfilling your order with?
Thank you everybody for your replies. Ideally I could enter the serial number on the SO because it is on the SO Confirmation or Shipment Confirmation I receive from the vendor. However, it looks like the only way to enter it is at the Purchase Receipt level.
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