Discount Double Dipping when Discounts an Customer Specific Pricing Applied

Hi ​@amitkaryekar 

Sales Prices and Discounts are two different pricing policies. Therefore, if the customer meets the two conditions of Sales Prices and Discounts, both of these two types will apply.

To avoid double pricing policies as you wish, there are the following ways to do it.

+ Method 1: Use Discount Codes with Applicable To as "Customer and Item Price Class" and Discount Type as "Group"

In the Discount screen > "CUSTOMERS" tab > Select customers who are discounted and do not select special customers available in Sales Prices.

+ Method 2: Use Discount Codes with Applicable To as "Customer Price Class and Item Price Class" and Discount Type as "Group"

In the Discount screen > Tab "CUSTOMER PRICE CLASSES" > Select the Price Classes of customers with this Price Class to be applied the discount.

And special customers are in Sales Prices > In the "SHIPPING" tab in the Customer screen of these customers > The "Price Class" section will be blank.

Best Regards,

NNT

When you double click and go into the Sales Price, you will see the Ignore Lines Discounts setting.  This can be used to avoid the double-dipping situation you describe.

Thanks Everyone for their insight. Appreciate all the efforts on this question posed.

The Method 1 seems to be aligning closest to what we would love to achieve.

However, the problem we were having was only for certain SKUs, hence we persuaded our client to align with the existing setup as advised in the question.

Thanks ​@Dana Moffat for the suggestion, the client would not wish to ignore the lines hence we couldn't apply it in this instance.