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Question

Customer discounts for a specific Branch

  • September 18, 2024
  • 3 replies
  • 36 views

evelkly
Jr Varsity II

We have several business units, setup as branches, which share numerous customers and vendors in common.  We are looking for a way to control which customer and vendor discounts are applied based upon the branch of the order. For example, Branch A is extending a 25% discount to Customer A; Branch B is extending a 20% discount to Customer X.

I understand that Acumatica uses a 2-factor matching strategy and our current customer discount setup is ‘Customer and Item Price Class’.  Does anyone have a manageable method that might help extend differentiation to include Branch?  We have hundreds of discounts and 7 branches (currently) that we would need to manage.

TIA!

Eric

3 replies

nhatnghetinh
Captain II
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  • Captain II
  • 547 replies
  • September 19, 2024

Hi @evelkly 

You can create "Discount Codes" and choose Applicable To as "Customer and Branch".

 

Then create "Discounts" with this Discount Code.

 

 

 

 

Best Regards,

NNT


evelkly
Jr Varsity II
  • Author
  • Jr Varsity II
  • 14 replies
  • September 19, 2024

Hi NNT, thank you for the suggestion, however, this solution would apply a single discount for everything that customer purchases.   As a distributor, we extend discounts based upon the product line of the stock item, denoted by the Item Price Class.  This means we must setup discounts to apply to Customer and Item Price Class, the Branch is an additional criterion.

Thank you again,

Eric


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2779 replies
  • November 13, 2024

Hi @evelkly were you able to find a solution? Thank you!


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