Solved

Address issue for Transfer type Shipments

  • 9 December 2021
  • 4 replies
  • 92 views

Userlevel 2
Badge

we observed bit different behavior in SHIP TO ADDRESS of Shipment screen. We have created Transfer type sales order, while creating sales order we have overridden the SHIP TO ADDRESS in Sales Order, then created shipment, now in shipment screen, when we uncheck the "Override Address" checkbox, the address are changing to some default address. Can someone please help us. we are in Acumatica 2020R2, build 20.208.0031, without any customizations. Is this default behavior of Acumatica ?

Please have a look at below screenshots.

 

 

icon

Best answer by Naveen Boga 10 December 2021, 09:45

View original

4 replies

Userlevel 7
Badge +11

Hi @ckwiat46 

Yes. It is a default behavior of Acumatica. If we check the override Address checkbox, it will allow us to update the value. Else it will consider the Customer level shipping address

 

 

Userlevel 7
Badge +17

@ckwiat46 This is expected behavior.

Once you uncheck the Override Address checkbox, system will fetch the Customer profile shipping address.

Userlevel 2
Badge

hello @Naveen B @jinin , as this is Transfer type shipment, it is pulling address from “To Warehouse” instead of Customer level, for other shipment types, it is pulling from Customer as you said, but only for this shipment type it is pulling from warehouse level. Can we treat this as a expected behavior.

Userlevel 7
Badge +17

Hi @ckwiat46  Sorry for the confusion.

Yes, it will fetch default Address from warehouse, when we uncheck the Override Address checkbox.

This is expected behavior.

 

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved