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The system default workflow of shipment is disappeared, how can I restore it.

R
Captain II
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  • ray20
  • Captain II
  • 398 replies

Hello,

       I met an issue, I don’t know how serious it is. Because the system behavior looks OK.  But It is indeed strange. 
Luckily, I got this issue on a test environment, but I still need help.

 

     I did some test on shipment workflow days ago. And it seems like something is broken.  When I try to create a NEW shipment, the status is disappear, so the new shipment can not be saved.

       In Order to solve the above issue, I unpublished the issue customization projects and import a backup right 1 and republish. The status issue has solved.

      But Unfortunately, the “default workflow” is disappeared

       

          How can I add the default workflow back?

Best answer by ray20

I found answer below

It solved the issue

https://community.acumatica.com/customization-and-development-72/how-to-resolve-the-issue-when-default-workflows-are-not-shown-on-the-customization-project-editor-4962

 

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    R
    Captain II
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    • ray20
    • Author
    • Captain II
    • 398 replies
    • May 18, 2021

    I assume the default workflow information is stored in DB, so I even tried “repair database” by Acumatica wizard. But without any luck.

    And also, when I tried to “customize workflow” by view the date diagram, it shows the below error:

     

    I also checked all tables starts with “AUworkflow”, they are all empty.
    So, where is the default information be kept and how can I restore to default?

    R
    Captain II
    Forum|alt.badge.img+5
    • ray20
    • Author
    • Captain II
    • 398 replies
    • Answer
    • May 19, 2021

    I found answer below

    It solved the issue

    https://community.acumatica.com/customization-and-development-72/how-to-resolve-the-issue-when-default-workflows-are-not-shown-on-the-customization-project-editor-4962

     

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