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Question

Repeated Warning Message in Appointment Form When Created from Service Order


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Hi Everyone

The warning message, "NTE Value Exceeded. Do you want to process it?", appears repeatedly in the Appointment form whenever "OK" is clicked. This occurs when attempting to save an appointment that was created from a Service Order form.

We need assistance in preventing the warning from being shown multiple times during the save process.

Could you please assist for us.

4 replies

hkabiri
Acumatica Moderator
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  • Acumatica Support Team
  • 195 replies
  • August 21, 2024

@MoulaliShaik79 What version of Acumatica you are using? Are you sure this is an Out of the box warning and not a customized one?

 


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  • Author
  • Semi-Pro II
  • 61 replies
  • August 22, 2024

We are using the 2024R1 version. The alert box which is a customized one.

 if (fSServiceExt.SSSNTEAction == "W" && (fSServiceExt.SSSNTEValue > 0 && fSServiceExt.SSSNTEValue < appointment.CuryDocTotal))
            {
                // process or cancel Dialogue Box.
                string msg = Messages.ServiceOrderWaringMsg;
                WebDialogResult result = Base.AppointmentDetails.Ask(ActionsMessages.Warning, PXMessages.LocalizeFormatNoPrefix(msg), MessageButtons.OKCancel, MessageIcon.Information, true);

                if (result == WebDialogResult.OK)
                {
                    flag = true;
                    return flag;
                }
                else
                {
                    throw new PXException(msg);
                    //return flag;
                }

            }


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2640 replies
  • September 10, 2024

Hi @MoulaliShaik79 were you able to find a solution? Thank you!


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  • Author
  • Semi-Pro II
  • 61 replies
  • September 11, 2024

Hi Chris Hackett,

It has not resolved.

Thankyou.


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