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We just really started using the location tracking map in Services and noticed that sometimes location information would stop transmitting. After digging into our setup on our Android devices we have found that the Location Permissions are only Allowed only while using the app” instead of “Allowed All the Time”. The “Allowed All the Time” is not an option. There is no we we have found to allow all the time and our technicians don’t necessarily keep the app open on our devices. Can the Mobile app be updated to allow All the time Permissions?

Also looking out for a solution here. Thanks.


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