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Adding a Customer Status w/Logic attached

  • March 25, 2024
  • 1 reply
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Hi,

I have a request to add a Customer Status and have it act like one of the existing status.  The purpose is to call out certain credit situations.

I can add the new status, but how can I attach the logic form one of the other statuses to it, so when selected, it acts the same?

So for instance, create a new status that mimics Credit Hold.  So this would not allow new orders to be created without approvals, etc. but would be a different status to alert Customer Service to a particular situation.

Thanks in advance.

Best answer by darylbowman

In its most basic form, you would need to add code to the Sales Order screen to check what Status the Customer is currently in and take actions accordingly, perhaps with a warning or error message.

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darylbowman
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  • 1749 replies
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  • March 29, 2024

In its most basic form, you would need to add code to the Sales Order screen to check what Status the Customer is currently in and take actions accordingly, perhaps with a warning or error message.


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