I’d appreciate if someone can please provide steps to add Remove Hold action into the Process Orders processing page. A while ago this can be done via automation steps. I have explored workflow customization but have not been able to get one work.
Answer
Add "Remove Hold" action into Process Orders screen
+3Best answer by mvolshteyn
Kristian Harianja
+19Hi
- Add the Process Order screen to the Customization Projects
- Expand the Fields
- Add the Action field to the grid
- Click on the Combo box and uncheck the “Remove Credit Hold” and click on OK
- Publish the package
+19Hi
I will check on the add “Remove HOLD” action and let you know.
Sorry for the confusion.
+3MarkV
+3Thank @mvolshteyn and @Naveen B.
We tested this method and have trouble if orders have an approval mapping Screen (EP205015). For example, if you remove Hold and one of the orders needs approval, all the orders you took off Hold will get flagged for approval.
I have created a feature request.
Schneur Perl
Update:
We created a custom processing screen to deal with this issue, and it's working perfectly.
Please vote on the ideas page, so we don't need to maintain our code in the future. :)
Schneur Perl
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