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Email notification not working for Project Quotes

  • 5 July 2024
  • 1 reply
  • 48 views

Good day everyone, I cant find the reason why an email notification is not working I have the same configuration for the Sales Quotes and everything work fine but on the Project Quotes the email is not sended even when the Business Event History screen tells me that everything is correct but the email is not sended. I hope someone can helpme:

This is my email template:

My Business Event:

Im traking all fields thats why the warning icon

The business event tell me that everything is fine:

but when I look into the emails pending processing I can’t find my email notification and I don’t know why:

the last emails are just for the request for approval.

Thank you guys.

Best answer by dcomerford

Everything looks correct. Can you also check the All Emails (CO409070) and it is not in there. I presume you dont have Emails set to Auto Send.

 

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dcomerford
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  • Captain I
  • 597 replies
  • Answer
  • July 7, 2024

Everything looks correct. Can you also check the All Emails (CO409070) and it is not in there. I presume you dont have Emails set to Auto Send.

 


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