+8Row level security settings can be configured to limit access by user to certain email accounts for sending messages, but do these settings also apply to viewing Incoming and Sent message on those same accounts? Or is there another way to configure this security setting?
Thanks in advance!
Best answer by Kandy Beatty
HI
It should limit access to viewing incoming emails, but I think if they are using it marketing, they can still see those emails.
You could take the access on Email Tracking which is under System Email accounts. The rights are under HIDDEN in the Roles section.
+17HI
It should limit access to viewing incoming emails, but I think if they are using it marketing, they can still see those emails.
You could take the access on Email Tracking which is under System Email accounts. The rights are under HIDDEN in the Roles section.
+8Hi
I was not able to find a solution. We ended up limiting the rights on the All Emails and File Maintenance screens.
Laura
Is there an idea out there that you know of, that I could upvote?
+8Hi
Yes, that’s my understanding regarding the All Emails screen. You can save filters, but I”m not sure there’s an easy way to enforce them and prevent a user from selecting All Records.
There’s another screen, Incoming (CO4090PL), that is based on a Generic Inquiry. I think that this screen could possibly be configured with a condition based on the current user (@me), or you could create a custom GI with similar logic.
Acumatica added personal email accounts in a recent release, but users can still see other user’s personal email messages in the All Emails screen.
Here’s the idea that you can upvote:
Hope this helps!
Laura
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