Hoping someone can assist. I have created a business event to send Shipment Confirmations once the Status of the shipment has been triggered from Open to Confirmed.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/e8e13203-1ee1-4da6-8fa4-92e7fe5b541d.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/f6ed9f90-62a4-4c50-9899-01e69ba4d709.png)
The Business Event is working as there is a history of them firing, but the emails are not being sent:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/93d075a5-f279-49c6-8339-dc7ae7f39519.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/b3add098-04d3-4f28-991c-732af589d841.png)
this is the Email Notification Template:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/1151330d-4c61-4293-90e6-a6e3555f1550.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/39050b60-4555-43bc-9ba4-f693ceb4144d.png)
Ive read other questions on here and the answer has been in the To: Field.. but I need to send it to the overridden Shipping Contact Email and there is no options for that: “
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/493244dd-5f6b-4197-b877-83752f87d5c9.png)
If anyone can help me that would be much appreciated.
Cheers
Lara
Best answer by Connor Morse
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