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Hotline Ticket


I am trying to create a hotline ticket as opposed to a hotline case for AKTION ,how can this be done?

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4 replies

Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • March 13, 2023

Hi @Rochelle 

What are you trying to create it for? A support issue?


  • Author
  • Freshman I
  • 2 replies
  • March 13, 2023

Hi @kandybeatty49  yes our company is trying to make a request to AKTION and were advised to create a ticket as opposed to a case.


Kandy Beatty
Captain II
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  • Captain II
  • 2209 replies
  • March 13, 2023

Hi @Rochelle 

You will need to contact AKTION for that. 


iqraharrison
Captain II
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  • Captain II
  • 555 replies
  • March 13, 2023

@Rochelle I’ve used Aktion in the past and they should have their own ticketing email for support.  I dont recall what the email was but i did find this online:

https://www.aktion.com/customer-support/

 

hope this helps!


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