Customer upgraded to 2024R1 and in a SO - associated with a Project, when a customer location is change on the SO header the project disappears, and disassociates all the details lines Project and Project Task.
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2024r1 changing location on sales order drops project
+1Best answer by iqraharrison
Hi
i just tested this in my local environment and i’m seeing the same thing. it looks like when you change the location, the project ID changes back to project X which means the project tasks on the details table goes away.
before changing location:
after changing location:
what version was the client on prior to the upgrade? I couldn’t find an exact known issue but i did find something similar for service orders:
sounds like the sales order is having a similar issue, i would submit a ticket to acumatica to see if this is another bug
Hi
We don’t use the project module, however, could this be because the project is tied to a single customer location, therefore changing the location removes the link to the project from the SO?
Aleks
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+9Hi
i just tested this in my local environment and i’m seeing the same thing. it looks like when you change the location, the project ID changes back to project X which means the project tasks on the details table goes away.
before changing location:
after changing location:
what version was the client on prior to the upgrade? I couldn’t find an exact known issue but i did find something similar for service orders:
sounds like the sales order is having a similar issue, i would submit a ticket to acumatica to see if this is another bug
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+1Hey
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