A specific user has full rights to go to a specific dashboard without issue, but when setting the dashboard (or a different dashboard) as user Home Page, upon login it just goes to generic Welcome to Acumatica page. The user has full Granted rights to these dashboards and can see the dashboards just fine when choosing them from the menus.
Solved
User's Home Page ( a specific dashboard) not being used.
Best answer by ezra9
When a user saves Acumatica as a desktop shortcut it saves it with the URL for the specific Dashboard that is set as the Home Page.
The way to test what the real Homepage for the User is through clicking on the logo on the top left of the screen and seeing what comes up.
Suggestion: Let that user try to log in to Acumatica through manually typing in your companies Acumatica URL and see what page comes up.
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