What is the process on keeping customer current on the latest release we have 3 customers on 2023 R2 when will the update happen to move to 2024 R1?
Updates to Newest Version
Best answer by Laura02
Hello,
In my experience, upgrade procedures depend on the customer, and how much their site customized.
For our simplest sites (few or no customizations) we request an upgrade from Acumatica via an Upgrade case, then see a new version when we sign on the next morning.
Sites with heavy customizations are more complicated. The following 2-year-old post contains a description posted by Brian Stevens, about the steps he follows to upgrade his customized site.
Acumatica has a “Stay Current” program - whether your clients are on the Stay Current program may impact the upgrade procedures too. Perhaps you can discuss your questions with your Acumatica representative.
Laura
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.