HI AllI have a case if SO is created by users A & B, SO will be auto-approved. Unless needs to be approved by a workgroup (BM)I create 2 stepsStep 1: If the User is not equal to user A or B, needs to approve by workgroup BM Step 1Condition of Step 1Rule of Step 1 Step 2: If no approval is found, auto approve document.Step 2 Please advise if you have any ideas on this case.Thank you in advance!

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Sales Order Approval - Auto Approve SO created by specific users

HI All

I have a case if SO is created by users A & B, SO will be auto-approved. Unless needs to be approved by a workgroup (BM)

I create 2 steps

Step 1: If the User is not equal to user A or B, needs to approve by workgroup BM
- Step 1
  Condition of Step 1
  Rule of Step 1
Step 2: If no approval is found, auto approve document.

Please advise if you have any ideas on this case.

Thank you in advance!

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Hi @chidao

Approval map looks good, are you experiencing any issue with this scenario?

Regards,

HI @vkumar

as my expectation for this flow, when I log in as User A, I can create SO and go to the next step. But it didn't.

I use User A but the system still requires Approve from Workgroup BM

The first condition should have ”And” operator not “Or”

@aaghaei I have changed and tested again with both users, and it does not work.

Notes: already add this approval map to Sales Order Preference

If you changed operator to “and” didn’t work then I would say you create a support ticket as nothing is wrong from interference.

Hello @chidao ,

Please try approval map like below.

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