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Sales Order Approval - Auto Approve SO created by specific users

C
Semi-Pro I

HI All

I have a case if SO is created by users A & B, SO will be auto-approved. Unless needs to be approved by a workgroup (BM)

I create 2 steps

  • Step 1: If the User is not equal to user A or B, needs to approve by workgroup BM
    • Step 1
      Condition of Step 1
      Rule of Step 1

       

  • Step 2: If no approval is found, auto approve document.
Step 2

 

Please advise if you have any ideas on this case.

Thank you in advance!

 

Best answer by YasasWithanage76

Hello @chidao ,

Please try approval map like below.

 

 

 

 

 

 

 

 

Results 

 

 

 

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6 replies

V
Acumatica Employee
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  • vkumar
  • Acumatica Support Team
  • 871 replies
  • March 28, 2023

Hi @chidao 

Approval map looks good, are you experiencing any issue with this scenario?

Regards,

VijayKumarU
Chris Hackett
C
2 people like this
  • Chris Hackett
    Chris Hackett
  • C
    chidao
C
Semi-Pro I
  • chidao
  • Author
  • 116 replies
  • March 30, 2023

HI @vkumar 

as my expectation for this flow, when I log in as User A, I can create SO and go to the next step. But it didn't. 

I use User A but the system still requires Approve from Workgroup BM

aaghaei
Captain II
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  • aaghaei
  • Captain II
  • 1205 replies
  • March 30, 2023

The first condition should have ”And” operator not “Or”

Reza Aghaei CPA, M. Acc. & Acumatica Customization - If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
C
2 people like this
  • Chris Hackett
    Chris Hackett
  • C
    chidao
C
Semi-Pro I
  • chidao
  • Author
  • 116 replies
  • March 30, 2023

@aaghaei I have changed and tested again with both users, and it does not work.

Notes: already add this approval map to Sales Order Preference

aaghaei
Captain II
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  • aaghaei
  • Captain II
  • 1205 replies
  • March 30, 2023

If you changed operator to “and” didn’t work then I would say you create a support ticket as nothing is wrong from interference.

Reza Aghaei CPA, M. Acc. & Acumatica Customization - If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
Chris Hackett
C
2 people like this
  • Chris Hackett
    Chris Hackett
  • C
    chidao
YasasWithanage76
Acumatica Employee
Forum|alt.badge.img+4

Hello @chidao ,

Please try approval map like below.

 

 

 

 

 

 

 

 

Results 

 

 

 

Chris Hackett
C
2 people like this
  • Chris Hackett
    Chris Hackett
  • C
    chidao

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