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Outlook Add-in in web?


jhouser
Captain II
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Has anyone had success using the Acumatica add-in with Outlook web version? It works great in the desktop Outlook, but haven’t had success in web version. A year ago I installed it and signed in, but could never get it to do anything. Now when reinstalling I can’t even sign in, just spins. 

The company I’m assisting has many employees that don’t have license to have Outlook installed, so they use web. Any insight appreciated!

 

 

Best answer by jhouser

I submitted a support case with Acumatica. They made a change to the web.config, and the add-in now works in Outlook web. 

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6 replies

jhouser
Captain II
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  • Author
  • Captain II
  • 103 replies
  • Answer
  • May 4, 2024

I submitted a support case with Acumatica. They made a change to the web.config, and the add-in now works in Outlook web. 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2640 replies
  • May 6, 2024

Thank you for sharing the solution with the community @jhouser!


bigred1022
Jr Varsity II
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  • Jr Varsity II
  • 31 replies
  • May 14, 2024

Hello,

Is this a change that has to be requested by anyone with the issue?  Currently experiencing the same exact thing when trying to use the add-in on the web.


jhouser
Captain II
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  • Captain II
  • 103 replies
  • May 14, 2024

@bigred1022 That was my impression. I would recommend submitting a support case with Acumatica or asking your VAR. 


bigred1022
Jr Varsity II
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  • Jr Varsity II
  • 31 replies
  • May 14, 2024

Will do, thanks for the quick reply!


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can anyone post the fix required to the web.config? i have a private cloud solution and experiencing this issue. 

 

thanks


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