How do I deactivate a branch that is no longer being used in a live Tenant.
I have gone into the branches and uncheck the active box for the branch I want to de-activate, BUT when I do that and SAVE it goes back to active.
How do I deactivate a branch that is no longer being used in a live Tenant.
I have gone into the branches and uncheck the active box for the branch I want to de-activate, BUT when I do that and SAVE it goes back to active.
Best answer by Laura02
Hello
Are you logged in as Administrator while trying to deactivate the Branch? If not, please try while logged in as Administrator.
Are customizations published on the site? If customizations are published, please try de-activating your branch with customizations temporarily un-published. Are you able to de-activate the branch with customizations temporarily un-published?
Laura
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