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DeviceHub - complete instructions for install and configuration, and using DeviceHub for FedEx labels

  • 27 October 2021
  • 5 replies
  • 2146 views

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I am trying to help a customer with trying to get DeviceHub setup and eventually to get FedEx labels to print via DeviceHub.

There are bits of information scattered in the community and on other Acumatica focused sites on the web. Acumatica help documentation also is difficult to find instructions for DeviceHub installation and configuration.

Does anyone have a top-to-bottom documentation on at least the DeviceHub setup and usage?

 

Thank you,

Greg

Best answer by Ali Jani

Have you checked this part of documentation?  

Configuring Hardware Devices in DeviceHub

There are sub sections that cover each subtopic.

 

Also check this link for summery setup walkthrough:  Step by Step Walkthrough

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5 replies

Ali Jani
Community Manager
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  • Acumatica Chief Product Officer
  • 53 replies
  • Answer
  • October 30, 2021

Have you checked this part of documentation?  

Configuring Hardware Devices in DeviceHub

There are sub sections that cover each subtopic.

 

Also check this link for summery setup walkthrough:  Step by Step Walkthrough


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  • Author
  • Jr Varsity III
  • 61 replies
  • October 31, 2021

thank you @Ali Jani  - I don’t think I stumbled upon that more straight forward list in the help files.

 

Greg


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  • Jr Varsity II
  • 24 replies
  • March 1, 2022

Hello All,
i am trying to get devicehub to work. currently, credentials, tenant, printer, etc. are set and no errors shown.  However, on the log it only shows this:

devicehub is enabled on the tenant.(training tenant)

followed the instruction provided by Help section on Acumatica. what is missing here?

Thanks!


arjan wrote:

Hello All,
i am trying to get devicehub to work. currently, credentials, tenant, printer, etc. are set and no errors shown.  However, on the log it only shows this:

devicehub is enabled on the tenant.(training tenant)

followed the instruction provided by Help section on Acumatica. what is missing here?

Thanks!

 

I think you’ve got it,

Is DeviceHub activated in the Acumatica Instance?

Have you tried testing to see if it works (as in physically printing AR/AP items)?

(Also, generally a good idea to install & run the DeviceHub Windows app as Admin).


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  • Jr Varsity II
  • 24 replies
  • March 1, 2022

@markryn17 Great! got it to work by running as admin. devicehub and Acumatica now communicating.
 

so, do I need to get this to pop up?  we use Fedex.


 


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