Automatic logoff

  • 13 December 2020
  • 3 replies



Where can I change the setting for the automatic logoff?




Best answer by Naveen Boga 13 December 2020, 08:15

View original

3 replies

Userlevel 7
Badge +12

Hi @shmaryarichler,

As per the standard Acumatica, 60 minutes will be the idle time for the logout.

If we need to modify the logoff settings, then we need to chagne the settings in web.config file.

<sessionState timeout="120"> (changed to 2 hours i.e. 120 minutes)
<formsAuth loginUrl="Frames/Login.aspx" timeout="120" />


For more info.


I don’t have a web.config file in my acumatica folder. The only item in that folder is a folder called Report Designer.

How do I access the server ?


Userlevel 7
Badge +12

Hi @shmaryarichler,

If that severs is hosted in SaaS by Acumatica, then we need to raise a support ticket with Acumatica to modify these configuration details.

If you have a local test environment, then you can modify and verify this.



About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2020  Acumatica, Inc. All rights reserved