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Answer

Missing Blanket PO option

  • May 22, 2023
  • 5 replies
  • 97 views

cwilliams23
Freshman I
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When I select the Type: Initially the drop down menu displays: Normal, Drop Ship, Project Drop Ship, Blanket, Standard.

If I select BLANKET - the drop down menu displays on two options. Normal and Drop Ship. 

Do you know why?

Best answer by Kandy Beatty

HI @cwilliams23 

Can you share screenshots of the steps you are taking? Also, are the Blanket and Standard Purchase Orders enabled on the features in Acumatica?

 

5 replies

Kandy Beatty
Captain II
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  • Captain II
  • Answer
  • May 22, 2023

HI @cwilliams23 

Can you share screenshots of the steps you are taking? Also, are the Blanket and Standard Purchase Orders enabled on the features in Acumatica?

 


hkabiri
Acumatica Moderator
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  • Acumatica Support Team
  • May 22, 2023

@cwilliams23 what version and build this behavior detected? I cannot reproduce on latest 2022R2 when I follow the same steps.


cwilliams23
Freshman I
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  • Author
  • Freshman I
  • May 22, 2023
These are the drop down menu options. But if I select blanket...
The Type: goes blank.
 
My only options are shown above. Thank you for all your help. Cheryl

 


Kandy Beatty
Captain II
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Hi @cwilliams23 

Are you trying to change the Type of the PO after you have entered the vendor?


Laura03
Captain II
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  • Captain II
  • May 23, 2023

Hello,

Do you see the same behavior if you try a different browser or clear browser cache (clear browsing history) for the current browser?

Did the Blanket Orders work for you previously, and now they don’t? Or did they never work?

Does a person in the administrator role have the same behavior on her workstation?

Is the PO screen customized?

I hope one of these ideas leads you to a solution.

 

Laura