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community contact form

  • 31 December 2020
  • 3 replies
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Userlevel 2
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Hi:

If somebody has a question or issue with this community portal, there should be a community contact form? I couldn’t find one. Please add one to this portal. Thanks

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Best answer by Aliya 6 January 2021, 17:18

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Userlevel 5
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Hi Toon and happy new year! What community contact form do you mean?

Userlevel 2
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Hi Aliya:

Every website/portal has normally a contact form where website/portal visitors can submit a question to the website/portal owner. 

For instance, I can not access the section of product idea. I wanted to submit a request to get access. I was looking for the contact form but couldn’t find one. 

Please provide a contact form. And please provide me access to Product Ideas. 

Thanks

Toon Six

Userlevel 5
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Hi Toon,

thanks for the clarifications

  1. any issues with the community should be submitted as support cases at Acumatica portal - > use the “Support” option from the header. 
  2. If the issue is not user-specific, it should be submitted in this category of the forum “Community site discussions”
  3. I will contact you in private messages about your access to ideas area

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