Has anyone successfully added an existing screen not normally in the mobile application using the new Mobile Workspaces Screen? Prior to go-live we had added the SOShipment screen SO.30.20.00 to the app to allow the shipping team to upload photos of outbound pallets to the shipment. This worked beautifully until the upgrade but the screen is now not showing in the drop down to add to the list of items on the WAREHOUSEMANAGEMENT workspace. I can’t find anything in the help about what to do if the screen does not show in this list.There is no error in publishing the page via the customization package.Any help/advice on what to try next is greatly appreciated
We have a scenario where the same person works for 2 separate companies. Hence, we have 2 contacts. The system flags this as a possible duplicate as it should.We click on the Mark for Validation action on the Contact Record but the warning symbol just appears next to the Possible Duplicates field.Can anyone provide insight into why this fails to marked Validated?
Has anyone figured out how to get this to show the correct address on the Service Order? I have noticed that when creating a Service Order (SVO) from a Sales Order.If the sales order includes a Location that is not MAIN one of two things happenThe SVO type has the AppAddressSource (Take Address and Contact Information From) set to Contact Then Acumatica creates the Service Order with the MAIN Location address even though the Location is not main (This is because the Contact is linked to the Business Account and not a Location) The SVO type has the APPAddressSource (Take Address and Contact Information From) set to Business Account Then Acumatica goes into an endless loop following this message This was a known issue way back in CRM with this Dialogue box that sparks endless loop
Does anyone know how to add tables to the those read by the Full-Entity Index? Customer would like to search for Alternate part numbers and have the stock item/non stock item appearCurrently there is no good way to find this information, except from the SO, PO or SVO/Appointment screens with the Add Items button.Knowing this would also be handy for my own customizations/add ons.
Anyone else having issues with the DateSeqNbr field not updating?I think this is because we are doing this from multiple companies/branches but the File name doesnt contain the branch so when we do multiple batches in the same day company CDO over writes the export IHO and then we do company BVO it over writes the file for CDO and IHO and so forth. I temporarily recoded the export to use the date + time so that this isnt over writing and because it didnt like the ref to Company I tried to use...
The following Sync status error is returned does anyone know how to resolve? An error has occured during processing ‘myemail@me.com' mailbox. System.InvalidOperationException: There is an error in XML document (6, 1). ---> System.Xml.XmlException: Data at the root level is invalid. Line 6, position 1. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlReader.ReadEndElement() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMasterCategoryList.Read6_MasterCategoryList(Boolean isNullable, Boolean checkType) at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMasterCategoryList.Read7_categories() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserializ
Since the change to the new style approval maps has anyone been successful in implementing the Parent Work Group link from the company tree to have subsequent approvals in a multi step approval move up the company treePreviously I could assign the workgroup in this manner similar to what is done on the rules section when Employee from Document is selected. However, it does not allow me to place the equation for Parent Workgroup in the workgroup field and has no setting for OwnerID of the ParentWG((Approval.ApprovedByID.WorkgroupID.ParentWGID)) is an option but ((Approval.ApprovedByID.WorkgroupID.ParentWGID.OwnerID)) is not and seems to fail to populate the Employee field.Likewise copying this to the workgroup field throws an error that OwnerId can’t be empty and populating both OwnerID and the Workgroup with an equation results in the Workgroup being deleted upon save.
I have a user that always displays their name as the contact whether trying to Log Activity for Inbound or Outgoing email. The rest of the company displays the Recipient for sent mail and the Sender for incoming mail.We have tried to uninstall and reinstall the Outlook add-in manifest and have checked a user with identical roles.Does anyone have any other theories on what may be causing this? An option in outlook that doesn’t identify outgoing messages or something?Any help greatly appreciated
Has anyone else noticed this behavior on 2020R2 and later versions?We are seeing this on a third client environment, and the second time for this particular environ.On Feb 28th Tenant 3 had a full snap shot taken and restored to Test Tenant 4. Beginning on the morning or March 3 when a user logged into tenant 4 (or switched from tenant 3 to tenant 4) and this exceeded the 2 concurrent user limit in tenant 4... users logged into tenant 3 were logged out with the message “You have been logged out due to exceeding the number of tenants in the system.”Restarting the application, via Application Updates SM203510, seems to have resolved the issue and we plan to add this step to our snapshot process for migrating data from PROD to QA/Training environs.The same thing happened on a Snapshot done on Jan 10, and users logging in throughout the day Jan 11 received this error. Acumatica restarted the server and we had no further issues.
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